What was that about not sweating the small stuff?
Thomas Wolf, in his book "Managing a Nonprofit Organization," wrote that the little details relating to day-to-day work life should be properly explained to employees. Some of these relate specifically to in-office procedures, while some are more general.
Wolf listed eight examples of these policies that you should include in your employee conduct manual:
- Specific rules about how the staff is authorized to make purchases.
- Guidelines governing travel (such as per-diem limits, times when air travel is permitted, and mileage reimbursement rates).
- Controls on personal use of the office telephone.
- Rules governing the use and care of office equipment.
- Limits placed on the organization’s liability for personal property left on the premises.
- Guidelines governing outside work, such as whether the employer has first refusal on publications and whether the organization permits leaves of absences to do outside jobs.
- Intellectual property and confidentiality issues.
- Policies regarding working hours and conditions that address regular office working hours, flextime or overtime arrangements, and overtime compensation.